Arrange a demo

Native cloud dispensing for private pharmacy

Automate the work around every private dispense.

Cloud Dispense connects prescription intake, dispensing, orders, billing and labels in one native-cloud platform, helping digital pharmacies process high private volumes with fewer manual handoffs.

See your workflow in Cloud Dispense Explore the platform
Cloud Dispense
CustomersOrdersDraftsDispensedPrescribersStockRetail products
AP
Bulk import
Print labelsExport PDFExport
Uploaded 24Drafting 3Queued 8Dispensed 16
ColumnsSearch records
ScriptDraftProductTagsOrderWorkflow
Script 01Draft 01Private item AClinic AOrder 01Private supply
Script 02Draft 02Private item BClinic BOrder 02Private supply
Script 03Draft 03Private item CClinic AOrder 03Private supply
Script 04Draft 04Private item DClinic COrder 04Private supply
Script 05Draft 05Private item EClinic BOrder 05Private supply

Built in Australian pharmacy.
Proven at operating scale.

1M+private prescriptions
dispensed each year
200+pharmacy sites
using our technology
Automaterepetitive work around
every dispense

Built for automation across private dispensing

One private-dispense operation.
Not a chain of workarounds.

Automation that reaches beyond the browser.

Connect clinic, ordering and patient systems to the work around dispensing. Prepare records, keep external systems informed and remove repeated handling across the operation. The API makes that automation possible without making it the whole story.

POST /v1/dispenses
request {
  "source": "clinic_platform",
  "patient_ref": "reference_supplied",
  "prescription": "erx_token"
}
202 Acceptedwork prepared

Bulk intake, with control.

Import CSV data, reconcile it against pharmacy records, resolve issues and create the drafts and orders pharmacists work from.

UploadedDraftingQueuedDispensed

Orders and accounts stay attached.

Carry the work through clinic billing, customised checkout links, Starshipit shipping labels, delivery, fulfilment and refunds without losing the prescription context.

Payment linkCheckout readyShipping labelStarshipit connectedOrder linked
Orders, payment and delivery

The order stays connected after dispensing.

Send a payment link into a customised checkout, then carry the paid order through fulfilment and create its shipping label through Starshipit.

  • Payment status returns to the order
  • Clinic account and direct-to-patient workflows
  • Starshipit labels from the connected order
OrdersQuick fulfil
AllSentOpenDispensed
Search ordersPayment statusFulfilment
OrderStatusPaymentDeliveryItemsStarshipit
Private orderFulfilledPayment link paidShipping1 itemLabel ready
Clinic orderOpenAccountCourier2 itemsCreate label
Online orderProcessingCheckout paidPickup1 itemNot required
Private orderReadyPayment link sentShipping1 itemCreate label
eRxMy Script ListRTPMStrongERModeus DDBookStarshipitAutomation API

Connected to the infrastructure Australian pharmacists already use

Information arrives in the flow of work.

Automation supports review. Professional judgement and jurisdictional obligations remain with the pharmacist.
E-prescriptioneRxSubmittedView · More actions
Prescriber detailsVerified electronic prescriberPatient detailsIdentity available during dispense
Prescription itemPrivate prescribed medicineDirections supplied electronicallyQuantity: 1 · Repeats: 2
Repeat informationMedicine and directionsDispense history available for reviewRepeats remaining: 2
Electronic prescription recordPrivacy notice
Connected system

eRx and MySL

Retrieve electronic prescriptions from the national prescription exchange and access a patient's Active Script List through the dispensing workflow, subject to the required identity, consent and pharmacy setup.

  • Scan or enter eRx tokens and SCIDs
  • Review active scripts available through MySL
  • Manage repeat-token workflows
Risk assessment
RTPM notification

Review required in the relevant state RTPM portal.

Open RTPM ↗✓ Acknowledged
Barcode check✓ Barcode verified during dispense
Schedule 8Controlled medicineMonitored medicineRTPM review recorded
Labels Cautionary label
Connected system

Real-time prescription monitoring

Connect dispense activity with Australia's RTPM infrastructure, including jurisdictional systems such as QScript, SafeScript and ScriptCheck. Surface the information needed for the pharmacist's local workflow.

  • Prescription and supply data in real time
  • Jurisdiction-specific monitored medicines
  • Pharmacist review remains explicit
Connected system

Controlled-drug registers

Send relevant dispense activity into the controlled-medicine systems pharmacies use, with integrations for StrongER by StrongRoom AI and Modeus DDBook.

  • Reduce duplicate controlled-drug entry
  • Support digital register workflows
  • Work with multiple registers and safes

Designed around the handoffs that create operational drag

From incoming prescription to completed order.

Prepare

Automate repetitive work before dispensing.

Connected clinic systems and bulk imports can reduce repeated entry and prepare the linked drafts and orders your team works from.

  • Preserve incoming source references
  • Reconcile pharmacy records
  • Prepare drafts and linked orders
Review and dispense

Keep the pharmacist at the decision point.

Automation assembles the work and removes repetitive handling. The pharmacist reviews the prescription and completes the dispense.

  • Prescription and record context
  • Visible dispense status
  • Recorded sign-off activity
Complete

Carry the result through the business.

Trigger the operational work after dispense: labels, order status, account charges, payment, fulfilment and external status events.

  • Configurable pharmacy labels
  • Clinic accounts and payments
  • Automated status updates

Everything around dispensing still matters

The practical tools that complete the operation.

Dispense

Move private scripts from draft through dispense, prescription comparison and pharmacist sign-off with a complete record of activity.

  • eRx and MySL intake
  • Originals, repeats, owing and deferred
  • Auditable sign-off records

Orders & POS

Connect scripts and retail items to quoting, payments, delivery, fulfilment and refunds in one order workflow.

  • Customised checkout payment links
  • Starshipit shipping labels
  • Pickup, delivery and refunds

Clinic accounts

Bill clinic and customer accounts with configurable charge triggers, payment terms, statements and ageing visibility.

  • Account-level discounts and terms
  • Invoice and statement delivery
  • Balances, payments and ageing

Labels

Configure pharmacy label variants for scripts, ancillary directions, orders, shipping and repeat authorisations.

  • Custom layouts and variants
  • Reusable sig codes
  • Device-specific print workflows

Purpose-built for a different kind of pharmacy

Not desktop dispensing moved into a browser.

Built for operations that start online.

Native cloud, by architecture

No pharmacy server to maintain and no store database to replicate before the rest of your operation can see current work.

Private dispensing, by focus

Designed around clinic partnerships, non-PBS prescriptions, centralised teams and repeatable high-volume processing.

Programmable, by default

Automation is part of the operating model. The API lets dispense-related activity participate in the systems around your pharmacy.

Show us how prescriptions reach your pharmacy today.

We'll map the handoffs, show you the platform and focus the conversation on the automation that would make a measurable difference.

Arrange a workflow demo For Australian digital pharmacies and high-volume private dispensaries.